Fixing Roomba “Obstacle area review will normally appear here” error

When I first set up my Roomba j7+, I opted out of the “Obstacle Image Review” feature. A few days later, I tried to enable it, but would get a message saying “Something went wrong. Obstacle area review will normally appear here” every time I’d try to view a prior run.

Following these steps helped me to get this feature working, without losing my existing maps:

  1. Navigate to iRobot > Product Settings > About Roomba > Remove Device from Account
  2. Ensure the “Save maps during factory reset” option is selected
  3. Tap the red “Factory Reset” button
  4. Using the iRobot app, set up the device again
  5. Tap the “Map” button. You may see your maps are missing. DON’T PANIC – they will come back later.
  6. Tap Product Settings > Reboot and allow the device to restart
  7. Wait for the device to fully charge (or maybe just for some amount of time to elapse, I’m not really sure)
  8. Tap “Map” again, and you’ll see an option to download the maps you saved earlier

If these steps don’t help, this reddit thread has some other ideas, including disconnecting from WiFi and reconnecting, and some ideas specific to the iOS flavor of the iRobot app.

Happy vacuuming.

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